Billericay: 01277 623010 | Brentwood: 01277 230300

Testimonials

Testimonials 2017-09-23T17:28:06+00:00

Our clients say we’re like a breath of fresh air, but don’t just take our word for it…

I couldn’t have rented out my house without the help of Grace & Rose, especially Dean – advising me every step of the way, even the stupid questions! They came very highly recommended through friends who have used them and I haven’t been disappointed. They have taken care of every part of the process – meaning it has been hassle-free, offering up solutions and getting the right people in to do what was needed to get it on the market and rented out very quickly. The process to do the background checks on our tenants was also very swift. It’s comforting to find a team of Estate Agents who give good service and such high attention to detail. I wouldn’t hesitate to recommend them to anyone.
Alice, Landlord
We have recently used Grace & Rose to sell our property in Brentwood. From start to finish we felt valued and the Team at Grace & Rose were there every step of the way to guide us through our first ever sale. Grace & Rose made the large Estate Agents used by our vendor look like amateurs. As usual with these things, there were a few problems encountered along the way to do with our property/buyers but Grace & Rose dealt with with all parties patiently, helpfully and efficiently and to everyone’s satisfaction. I also found the weekly updates very useful with the background progress. I have no hesitation in recommending Grace & Rose to anyone. I have done so since our move and I will continue to do so. It goes without saying that if we ever move again, Grace & Rose will be our first port of call.
Pete, Vendor
Grace & Rose were appointed to find suitable Tenants for my property
– they delivered a first class service and the Tenants are still in place 3 and a half years later, thanks Grace & Rose!
Alan, Landlord
Grace & Rose made the whole sale easy – even with the few blips we had Dean and the Team were there every step of the way – I would highly recommend Grace & Rose to anyone.
Carl, Vendor
I can highly recommend Grace & Rose who were involved in renting and then selling my house. I was fortunate to meet them following a disappointing experience with other high street estate agents. Grace & Rose stand above the rest. They are very dedicated to their clients and provide a tailor made service – they are amazing.
Guillaume, Vendor and Landlord
I have used several Estate Agents through the years but have to say the service received from Grace & Rose was second to none. The team were extremely efficient and polite and made my purchase transaction a most pleasurable experience. I would not hesitate to recommend
Ash, Buyer
Grace & Rose successfully sold our property for us. It wasn’t the easiest of sales and it took a long time but Dean was patient, helpful and knowledgeable throughout. I couldn’t recommend him more.
Claire, Vendor
I am very happy to recommend Grace & Rose, especially the owner, Dean, who not only helped me find my recent purchase but also made sure that everything went through smoothly from start to finish. With his help the stress usually associated with house purchases was avoided.
Roselyn, Buyer
We recently purchased our first property through Dean at Grace & Rose and we cannot fault the service at all! Really helpful and answered all our queries throughout the process, would definitely use again in the future and would recommend to our friends and family. Thank you.
Danielle, Buyer
Dean at Grace & Rose made selling our property easy and stress free. We highly recommend them!
Samantha, Vendor
I recently purchased a property in Brentwood from Grace & Rose. It was like a breath of fresh air from the moment I spoke to them. Dean and his team have shown great patience to understand my specific needs and helped me view a suitable property. It’s been a great pleasure to work with them ,they were prompt, honest, helpful and supportive to deal with all my queries. They deserve the recognition and applause for their excellent work as they have exceeded my expectations and achieved complete customer satisfaction.
Ali, Buyer
I had heard good things about Dean at Grace & Rose and as my tenant wasn’t happy with my existing agent and it was causing me grief, I decided to give Grace & Rose a go at managing my property for me and what a good decision that was. The service and attention to detail is excellent and even my tenant has told me how nice it is to deal with someone who cares and gets things done. So I have got a happy tenant and great service at a competitive price – what is there not like.
Kevin, Landlord and Vendor
I asked Grace & Rose to manage the letting of my property as I knew them to be trustworthy and highly professional; I was not wrong. They advised me every step of the way of what needed to be done. They handle both the landlord and tenant professionally and personally to ensure everyone involved is comfortable and understands. They go that extra mile.
Lois, Landlord
Dean has always found me excellent tenants for over 6 of my properties and I am happy to deal with Grace & Rose over any other agents in the area. Thanks for all of the help.
John, Landlord
Grace & Rose have been nothing but efficient, helpful and reliable. I have used other agents in the past and never had such a full service. They know my property very well and have rectified problems with very minimal involvement from myself. I can’t recommend them more highly
Amanda, Landlord
We have received a prompt, efficient service from Grace & Rose. As absentee landlords this is just what we need; everything taken care of without our having to worry about it.
Marilyn & Diana, Landlords and Vendors
I was referred to Grace & Rose by a good friend. They found me a suitable tenant for my flat within days of it going on the market. I was given sound advice and they dealt with everything for me. I would recommend them without hesitation. An excellent service.
Roy, Landlord
We have been very pleased with Grace & Rose. They have been very professional and helpful in all our dealings with them. Dean answered all our queries promptly and offered helpful solutions to any problems. They made our first experience of house letting easy and stress-free. The continuing care of the property and liaising with the tenants is very reassuring.
Gill, Landlord and Vendor
From the first moment we were impressed with the professionalism, speed and accuracy of not only the information but their overall quality of service. This was further enhanced in how quickly and efficiently they found tenants for our 3 properties. The service is in our opinion excellent and we would recommend this company to anyone thinking of engaging them as our experience has been truly exceptional. Dean and Sharon go out of their way to assist in any way they can – we are totally satisfied with the service we have received and continue to do so, any future requirements for residential letting services we would not hesitate to use Grace & Rose.
Sonia, Landlord
I would like to thank Dean at Grace & Rose for an excellent 10 out of 10 service – from start to finish. They made the whole process run smoothly & I was always kept up to date, I would highly recommend them.
John, Vendor
I would like to write this e-mail to show my appreciation of the work that Grace & Rose did in the successful sale of my flat in Writtle. The service which we received was beyond any of that expected, the communication and the friendly nature was excellent. I would not hesitate in using Grace & Rose again and they would be my only choice.
Alex, Vendor
Just wanted to say thank you for all your hard work in helping me to sell my flat. Your extremely professional and calm approach made everything much easier to handle. I appreciated the contact you maintained on my behalf with all parties and for the regular updates. Can’t thank you enough.
Wendy, Vendor
High praise to the team at Grace & Rose for their exceptional service. I have been a landlord for over 10 years and their performance has been the best I’ve encountered. A rapid response to my original inquiry, tenants secured within 24 hours of instruction. A smooth process from beginning to end. Their knowledge of the market place is second to none. Grace & Rose also helped with introductions to third parties who made my role as a landlord much easier. Great work – Thank you
Richard, Landlord
Grace & Rose were friendly and courteous. The pre-sale advice they gave was very helpful and they secured a buyer on the first attempt. I am well satisfied and would recommend them.
Michael, Vendor
I bought a flat through Grace & Rose and Dean handled the sale. He was very professional and helpful throughout and always available to take my calls and kept me up to date throughout the whole process. I also now rent the flat through Grace & Rose as they offered me very competitive rates and great advice and I must say the service they provide is fantastic. They manage all aspects and put me in touch with reliable and competitively priced tradesmen. I find Dean and his team reliable, trustworthy, efficient and nothing is too much trouble. I am really pleased with the service and I couldn’t recommend them more highly.
Kaz, Buyer and Landlord
Really responsive and considered service from day one. We felt that you were working hard on our sale from beginning to end and at no point did your dedication wane. I’m on the hunt for friends to recommend you to now, I’ve no doubt you’d serve them well and save them money.
Jill, Vendor
Dean and the team at Grace & Rose were fantastic to deal with from the word go. Buying a house can be incredibly stressful, but their friendly yet efficient and professional approach made the whole purchase process so much easier. Thanks again for everything Dean – it was a pleasure to work with you and your team and we couldn’t be happier with our new home.
Michael, Buyer

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“High praise to the team at Grace & Rose for their exceptional service. I have been a landlord for over 10 years and their performance has been the best I've encountered. A rapid response to my original inquiry, tenants secured within 24 hours of instruction. A smooth process from beginning to end. Their knowledge of the market place is second to none. Grace & Rose also helped with introductions to third parties who made my role as a landlord much easier. Great work - Thank you”


Richard, Landlord


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“I can highly recommend Grace & Rose who were involved in renting and then selling my house. I was fortunate to meet them following a disappointing experience with other high street Estate Agents. Grace & Rose stand above the rest. They are very dedicated to their clients and provide a tailor made service”


Guillaume, Vendor and Landlord


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“Dean and the team at Grace & Rose were fantastic to deal with from the word go. Buying a house can be incredibly stressful, but their friendly yet efficient and professional approach made the whole purchase process so much easier. Thanks again for everything Dean - it was a pleasure to work with you and your team and we couldn't be happier with our new home.”


Michael, Buyer


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“I find Dean and his team reliable, trustworthy, efficient and nothing is too much trouble. I am really pleased with the service and I couldn’t recommend them more highly.”


Kaz, Landlord


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