Purchasing a property and/or moving home is one of the most stressful tasks we will go through. We were incredibly fortunate the property we purchased in Billericay was listed under ‘Grace and Rose Estate Agents’. Dean’s knowledge of the process, along with his attitude to transparency and keeping clients up to date is something not seen by most mainstream estate agents and meant the process from start to finish was as stress free as could be considering the factors involved. Our first hurdle in moving from a flat, were lenders having an issue with the ground rent wording in the lease of the property, requesting it’s changed to a ‘Deed of Variation’ which admittedly, my solicitor wasn’t the best help with. Dean explained the situation to me and the route to take in order to get the issue resolved. Which thanks to his chasing of management companies and solicitors, it was! Next was an issue with my mortgage broker who took considerable time in coming back to me on any request. Thankfully I chose to switch mortgage brokers and with my confidence with Dean so far, asked if he had any recommendations. His recommendation (Matt from 360 Mortgages) obtained me a mortgage offer in less than two weeks! I can honestly say, if it wasn’t for Dean, the chain would have collapsed at many turns. Highly recommended!