Billericay: 01277 623010

Testimonials

Testimonials 2021-07-05T11:16:24+01:00

Our clients say we’re like a breath of fresh air, but don’t just take our word for it…

Reviewing as a buyer of a G&R property, Dean was relaxed at our viewings so we could look around in privacy but was knowledgeable when we had a question. Through the offer negotiation the communication was timely and trustworthy. After our offer was accepted we went up against the stamp duty deadline (our own buyer had made it clear they would withdraw rather than pay). Our chain was five parties long and of all the estate agents Dean made such an effort to get us over the line (more than our own agent for our sale who wrote us off). We ended up completing a week before the deadline despite several significant obstacles that needed negotiation and help. I would come back when we are looking to sell and absolutely recommend Grace & Rose.

Hannah, Buyer

Purchasing a property and/or moving home is one of the most stressful tasks we will go through. We were incredibly fortunate the property we purchased in Billericay was listed under ‘Grace and Rose Estate Agents’. Dean’s knowledge of the process, along with his attitude to transparency and keeping clients up to date is something not seen by most mainstream estate agents and meant the process from start to finish was as stress free as could be considering the factors involved. Our first hurdle in moving from a flat, were lenders having an issue with the ground rent wording in the lease of the property, requesting it’s changed to a ‘Deed of Variation’ which admittedly, my solicitor wasn’t the best help with. Dean explained the situation to me and the route to take in order to get the issue resolved. Which thanks to his chasing of management companies and solicitors, it was! Next was an issue with my mortgage broker who took considerable time in coming back to me on any request. Thankfully I chose to switch mortgage brokers and with my confidence with Dean so far, asked if he had any recommendations. His recommendation (Matt from 360 Mortgages) obtained me a mortgage offer in less than two weeks! I can honestly say, if it wasn’t for Dean, the chain would have collapsed at many turns. Highly recommended!

Mark, Buyer

The experience with Dean at Grace & Rose is a lesson in how an engagement with an Estate Agent should work. It genuinely feels like a totally different service to that offered by every other estate agent we have dealt with. Dean has a very high bar for quality of service including excellent attention to detail, high levels of responsiveness and availability, and incredible ownership in taking responsibility for the inevitable shortcomings of other parties. The rather tricky process felt as smooth and relaxed as is possible and I wouldn’t hesitate to recommend Dean’s services.

Elliott, Seller

Having recently completed on a new house which was part of a long and complex chain, I can’t rate Grace & Rose highly enough. Dean took complete ownership of the whole chain from top to bottom, even though he was the estate agent for just one of the properties. We wouldn’t have got this over the line without him. Very much appreciated!

Daniel, Buyer

I had the absolute joy of dealing with Dean from Grace & Rose Billericay branch and would highly recommend them for their professionalism, caring attitude and high-touch engagement throughout. My transaction was particularly complex and dramatic due to the Christmas deadline pressure and the numerous mistakes made by my solicitor; each time I hit a roadblock Dean was there to provide ideas and he used his experience and contacts to push the transaction forward each step of the way. Without Dean’s responsiveness and client focus my transaction would have fallen through and I’m very grateful for his support. Would absolutely recommend this firm for their service.

Sakthivel, Seller

Grace and Rose are a step above the rest of the market. The service they provide is second to none, and doesn’t stop at just marketing your house for sale. Dean followed up every step of the way, and went above and beyond to support the entire moving process end to end. I lost count of the number of times that his intervention prevented the sale of our house from stalling and slipping into the new year. I would heartily recommend them, and would not consider using any other agents in the area. Thank you Dean for all your support over what could have been a lot more stressful process!

Chris, Seller

Dean was incredibly honest, efficient, hard working and friendly.. as were the entire team at Grace and Rose. They were so responsive throughout, replying to our many queries almost immediately with patience and clarity- we couldn’t recommend them highly enough. Dean, you specifically made what can sometimes be be a tricky process, very straight forward. Thank you again Dean and all at Grace and Rose.

Alan, Seller

Easy to deal with, professional support, and very responsive to enquiries.

Colin, Seller

Dean and his team could not have done more for us. They pulled out all the stops to make sure we sold our house to a lovely family at a good price and then worked relentlessly on our behalf to progress the sale to a successful completion. Along the way we came across some very trying circumstances but Dean never quit, and handled everything in a cool, calm and professional matter. I would not hesitate to recommend them.

Stuart, Seller

I know from many clients who have used Grace & Rose that they have been hugely impressed with the service and honesty. Highly recommended.

Paul

Dean was absolutely fantastic and I cannot recommend him highly enough. Dean’s attention to detail in marketing and selling my property was exceptional and he constantly kept me up-to-date with progress. Dean is very friendly and is determined to provide a top notch service. Would highly recommend his company, Grace and Rose.

Michael, Seller

Dean and his team were great. We had a difficult chain and he took it upon himself to proactively chase and try to iron out the issues we faced. In my job I speak to a large number of estate agents and Dean and Grace Rose are among the very best.

Matt, Seller

We dealt with Dean from Grace & Rose who was extremely professional and very knowledgable. From the minute we met Dean took on board everything we wanted and made sure we were kept updated at all times. Dean is very pro-active and always one step ahead. We sold during lockdown and the whole process and communication was very smooth. We received an outstanding service and we would definitely recommend and use Grace & Rose again.

Stephen, Seller

I would certainly recommend Grace and Rose highly for their first class service. Nothing was too much trouble and I genuinely felt they looked after my interests as a seller. From initial instruction through to completion, Dean and his team were friendly, efficient, extremely helpful and professional throughout the house sale process. Any queries were responded to promptly either by phone or email. Their online progress tracking tool was excellent. The team updated me regularly, liaising with the whole chain when required. I would sincerely like to thank everyone at Grace and Rose for helping to sell the house.

Katherine, Seller

We would like to praise the services of Grace & Rose, especially Dean who was knowledgeable and friendly to both ourselves and our buyer. We consider ourselves as being extremely lucky for having the opportunity to work with this agency. They are informative, helpful and if there were any issues, they handled them immediately and always kept us informed. Selling, buying and moving to a new property all in one go is very stressful, but Dean went above and beyond to make things possible and we cannot thank him and his team enough.

George, Vendor

Fantastic service by people who understand the industry like no other. If only all homes were sold by Grace and Rose there would be NO stress in moving! We were kept fully informed in every step. They went above and beyond. Thank you Grace and Rose.

Samantha, Vendor

We couldn’t recommend Dean from Grace and Rose enough, after using a different Estate Agent previously who had overpriced our property and therefore caused months of no views or sales. Dean was honest and professional providing support and guidance through out the whole process which was priceless. During an extremely stressful period of time Dean was always on the other side to answer our questions and ensure the process was clear. Dean went above and beyond as a mediator working with solicitors and other Estate Agents. We couldn’t recommend him him more highly. Thanks for all your help!! Best estate agent in Billericay by a long shot!!

India, Vendor

Highly recommended following recent house purchase – Dean and the team kept us updated at every stage of the purchase and even assisted with resolving issues we were having with our solicitor.

Jeff, Buyer

We instructed Grace and Rose to Market our property three months ago. Within three days of going on the market we had two offers, of which we accepted one near asking price. Dean helped manage the process from start to finish, marketing our property excellently with professional photography and detailed write-up on right-move. Dean then managed the onward chain to completion, negotiating various obstacles. Grace and Rose were a pleasure to deal with from start to finish and we cannot recommend them highly enough. If we ever go back on the market again we will not be going anywhere else other than Grace and Rose estate agents to market our property.

Jonathan, Seller

We recently had the pleasure of purchasing a property through Grace & Rose and moved in two weeks ago. We cannot thank them enough. We found them very professional and efficient throughout the entire process. Their management of the entire chain from start to finish was excellent, advising us of any changes whenever they occurred, and keeping us updated on a regular basis. Our stress levels were kept to a minimum primarily due to them. Would highly recommend

Migena, Buyer

Grace and Rose have been fantastic. Dean has helped us from start to finish on a tricky sale and gone the extra mile and pushed to complete when it looked like the sale was going to collapse. All the staff are friendly and extremely professional, I would definitely use them again and recommend them wholeheartedly.

Annabelle, Seller

Impeccable service from start to finish, couldn’t have asked for more from an Estate Agent, made our move a lot less stressful. Would highly recommend using Dean and the Team to anyone, managed to secure a quick sale for us and kept us up-to-date throughout the process – top marks.

Tim, Seller

We have both bought and sold with Grace & Rose – the best service in the market by far! Kept up to date from start to finish. Would recommend without question.

Max, Buyer and Seller

We eventually moved into our property after a near one year struggle in and on/off chain. It was a challenging and stressful year but the service from Grace & Rose was consistently professional, friendly and supportive. We had used them before so we had already found them to have a very down to earth, but professional, high standards with their business and clients. The helped wherever they could and went over and above regular levels of assistance a number of times. We would come back to Grace & Rose if we ever moved again.  April 2018

Victoria, Seller

Bought my flat through Grace & Rose. Mostly dealt with Dean who was polite and very helpful and kept me informed of the progress every step of the way. They have a nice online tool so you can see all the comments and progress of the sale. A good Estate Agent like these do take a lot of stress of the purchase and house move from you. Would have no issue recommending them to other purchases and sellers.

Gary, Buyer

When we decided to sell our home in Billericay – we spoke to several estate agents, and Dean from Grace and Rose was by far the most professional, and enthusiastic by a long way.  He really went the extra mile for us and the people who bought our home, and in fact was really helpful across the whole chain. His communication was first class – keeping us and others fully in the loop at all times, nothing was a problem for him and his team. My wife and I cannot praise Dean and his team highly enough- they break the mold of estate agents and I would have no hesitation in recommending Grace & Rose to anyone looking to sell their property. 10/10 !!!!

Andy, Seller

Having seen the house I wanted to buy was being sold by Grace & Rose I decided to let them be my chosen Estate Agent to sell my flat. With the benefit of hindsight I made the right decision. They visited almost immediately and gave me no nonsense advice on a valuation and recommended a professional photographer who made the flat look so good I nearly wanted to stay in it! They gave me recommendations of Solicitors and Mortgage brokers who both also turned out to be excellent. A buyer was found and the process began. I received almost daily updates and they have an online portal that keeps track of all the important steps along the often difficult path. Knowing exactly where we were in the process almost certainly saved me many a night’s sleep along the way.  To sum up – Grace & Rose are a professional, hardworking and friendly team that I will not hesitate to use in the future and recommend to friends and family.

Rob, Buyer and Seller

Grace & Rose literally single-handedly saved our chain, doing the work of about four different Estate Agents, as all the others didn’t have much interest in what was happening, Dean has been amazing

Cameron, Buyer

I would like to say how good Grace & Rose were when my son purchased his flat recently.  Whenever we had a question that we needed answered, Dean or one of the team, were there to help in anyway they could, but what we really thought was good was the response time, a very professional and experienced team, I would highly recommend them.

David, Buyer

Fantastic service from Grace & Rose, who were super professional. They have been the only people who have helped us in this country from the very beginning and trusted us. Today, with their support and encouragement we are happy to finally own our own home. Our purchase was smoothly done, thanks to this amazing professional company, even though we were clueless. Dean and his team were very patient and helpful and maintained great communication throughout the entire process. Overall, it was a great experience and we would highly recommend Grace & Rose

Simona, Buyer
We have recently used Grace & Rose to sell our property in Brentwood. From start to finish we felt valued and the Team at Grace & Rose were there every step of the way to guide us through our first ever sale. Grace & Rose made the large Estate Agents used by our vendor look like amateurs. As usual with these things, there were a few problems encountered along the way to do with our property/buyers but Grace & Rose dealt with with all parties patiently, helpfully and efficiently and to everyone’s satisfaction. I also found the weekly updates very useful with the background progress. I have no hesitation in recommending Grace & Rose to anyone. I have done so since our move and I will continue to do so. It goes without saying that if we ever move again, Grace & Rose will be our first port of call.
Pete, Vendor
Grace & Rose made the whole sale easy – even with the few blips we had Dean and the Team were there every step of the way – I would highly recommend Grace & Rose to anyone.
Carl, Vendor

I can highly recommend Grace & Rose who were involved in selling my house. I was fortunate to meet them following a disappointing experience with other high street estate agents. Grace & Rose stand above the rest. They are very dedicated to their clients and provide a tailor made service – they are amazing.

Guillaume, Vendor
I have used several Estate Agents through the years but have to say the service received from Grace & Rose was second to none. The team were extremely efficient and polite and made my purchase transaction a most pleasurable experience. I would not hesitate to recommend
Ash, Buyer
Grace & Rose successfully sold our property for us. It wasn’t the easiest of sales and it took a long time but Dean was patient, helpful and knowledgeable throughout. I couldn’t recommend him more.
Claire, Vendor
I am very happy to recommend Grace & Rose, especially the owner, Dean, who not only helped me find my recent purchase but also made sure that everything went through smoothly from start to finish. With his help the stress usually associated with house purchases was avoided.
Roselyn, Buyer
We recently purchased our first property through Dean at Grace & Rose and we cannot fault the service at all! Really helpful and answered all our queries throughout the process, would definitely use again in the future and would recommend to our friends and family. Thank you.
Danielle, Buyer
Dean at Grace & Rose made selling our property easy and stress free. We highly recommend them!
Samantha, Vendor
I recently purchased a property in Brentwood from Grace & Rose. It was like a breath of fresh air from the moment I spoke to them. Dean and his team have shown great patience to understand my specific needs and helped me view a suitable property. It’s been a great pleasure to work with them ,they were prompt, honest, helpful and supportive to deal with all my queries. They deserve the recognition and applause for their excellent work as they have exceeded my expectations and achieved complete customer satisfaction.
Ali, Buyer
I would like to thank Dean at Grace & Rose for an excellent 10 out of 10 service – from start to finish. They made the whole process run smoothly & I was always kept up to date, I would highly recommend them.
John, Vendor
I would like to write this e-mail to show my appreciation of the work that Grace & Rose did in the successful sale of my flat in Writtle. The service which we received was beyond any of that expected, the communication and the friendly nature was excellent. I would not hesitate in using Grace & Rose again and they would be my only choice.
Alex, Vendor
Just wanted to say thank you for all your hard work in helping me to sell my flat. Your extremely professional and calm approach made everything much easier to handle. I appreciated the contact you maintained on my behalf with all parties and for the regular updates. Can’t thank you enough.
Wendy, Vendor
Grace & Rose were friendly and courteous. The pre-sale advice they gave was very helpful and they secured a buyer on the first attempt. I am well satisfied and would recommend them.
Michael, Vendor

I bought a flat through Grace & Rose and Dean handled the sale. He was very professional and helpful throughout and always available to take my calls and kept me up to date throughout the whole process. They offer great advice and I must say the service they provide is fantastic. I find Dean and his team reliable, trustworthy, efficient and nothing is too much trouble. I am really pleased with the service and I couldn’t recommend them more highly.

Kaz, Buyer
Really responsive and considered service from day one. We felt that you were working hard on our sale from beginning to end and at no point did your dedication wane. I’m on the hunt for friends to recommend you to now, I’ve no doubt you’d serve them well and save them money.
Jill, Vendor
Dean and the team at Grace & Rose were fantastic to deal with from the word go. Buying a house can be incredibly stressful, but their friendly yet efficient and professional approach made the whole purchase process so much easier. Thanks again for everything Dean – it was a pleasure to work with you and your team and we couldn’t be happier with our new home.
Michael, Buyer
"We have both bought and sold with Grace & Rose – the best service in the market by far! Kept up to date from start to finish. Would recommend without question."


Max, Buyer and Seller


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